FAQ

How does Maison Muses work?

The Maison Muses’ stylists select the trendiest, the most beautiful designs straight from the designers’ studio, exclusively designed for Maison Muses, exclusively designed for you! You are our muse, the one sitting front row. Whenever you place an order, we inform the designer who starts producing your item. By doing it that way, we avoid overproduction and reduce the impact on our environment. When your item is finished, we will send it straight to your front door (or your office, post office, etc.: whatever suits you!).

Why should I buy from Maison Muses?

We select the trendiest designs of the most talented designers. By offering them the opportunity to showcase and sell their work on our website and taking care of the marketing and logistics, we make sure they gain more time to do what they’re good at, namely being their most creative selves.

You as our muse are sitting front row noticing all those great designs. Whenever you decide to buy an item, you know you are not only supporting great creative talent, but also reducing the impact on the environment since the designer starts producing whenever you place your order.

How many days will it take for my item to be delivered?

After we received your payment, we immediately inform the designer who gets to work. How much time it will take to produce the item, is mentioned on the item’s page. Whenever your it-item is ready, we ship it to the address you gave us, which will take approximately 3 to 5 working days.

Do you ship internationally?

We ship to the following countries:
• Austria
• Belgium
• Bulgaria
• Croatia
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hungary
• Ireland
• Italy
• Lithuania
• Luxembourg
• Malta
• The Netherlands
• Norway
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• Spain
• Sweden
• Switzerland
• United Kingdom (UK)

What if I’m not happy with my purchase?

If you are not happy with your purchase, you can return your purchase to us within 14 days after receiving the product